Connect with your patients across different points of care to collect and monitor their feedback to improve service and provide personalized care.
Build customized surveys with questions that matter to your patients.
Reach out to patients with your survey via emails, kiosks, tablets and more.
Encourage feedback submissions with an engaging and friendly interface.
Collect feedback from patients of multiple demographics securely, anonymously and in real-time.
Flag response that require immediate attention and escalate them to improve service recovery.
Investigate further and initiate proper recovery process by linking the file to the Feedback software.
Personalize patient care with both qualitative and quantitative data.
Track and trend responses to get insights on your patient experience data.
Use insights to improve patient experiences and scores.