RLDatix makes healthcare a safer, better experience for clinicians, staff and patients alike.
Journey to SAFER
RLDatix helps you integrate governance, risk and compliance functions to foster collaboration — leading to a more financially secure, high-performing organisation that inspires trust across all stakeholders. We offer a broad suite of solutions and services that help you proactively identify risk and build a consistent, transparent culture of safety.
West London NHS Trust
Discover how West London NHS Trust increased communication and collaboration to drive improvements in quality and patient safety.
West London NHS Trust is one of the most diverse providers of NHS mental and physical care in the UK. It provides mental, physical and community healthcare for children, adults and older people living in the three London boroughs of Ealing, Hammersmith & Fulham and Hounslow.
Ealing Community Partners (EPC) is a joint venture between West London NHS Trust and Central & North West London NHS Foundation Trust (CNWL) to deliver community health and care services for people in Ealing.
|"The implementation of DatixCloudIQ (DCIQ) has yielded significant benefits including increased incident reporting and faster response times. Most importantly, the technology has increased communication and collaboration.”
|- Zohaib Paracha, DatixCloudIQ Implementation Project Manager, West London NHS Trust
Prior to implementation of DCIQ, the trust was reporting around 400 incidents per month. Once live with DCIQ, incident reporting increased, with the new Ealing Community Partners division reporting 250 incidents per month alone.