Our Solutions
Technology and AI solutions designed by and for healthcare professionals
Discover our solutions and learn how they can help you.
Translate insights into action across your organization
Easily capture, investigate and learn from incidents in one place — so teams can identify risks earlier, respond faster and drive improvements across safety and quality.
Explore Our Safety & Quality SolutionsContinuity of care depends on continuity of information
Deliver safer EHR transformations with our trusted, Best in KLAS solutions. From proven data migration to intelligent archiving and downtime resilience, RLDatix helps you protect your workflows, enable cost savings and ensure uninterrupted care — without clinical compromise.
Explore our Data Management SolutionsWhat healthcare leaders are saying
News from RLD
FAQs
RLDatix helps healthcare organizations across the Middle East and Africa report, investigate, learn from and reduce safety events.
On a single platform, teams can:
- Use event reporting software to capture incidents, near misses and unsafe conditions
- Analyze data and share learning through safety learning healthcare tools such as Safety Learnings and Mortality Review
- Send and track critical information using Safety Alerts
- Manage risks across services and hospitals with risk management healthcare modules such as Enterprise Risk Management
This combination of tools and structured learning workflows gives leaders better visibility of risk, supports a stronger learning culture and helps care teams drive safer care at scale.
Healthcare risk, safety and quality software helps hospitals and health systems capture what goes wrong in care and what goes well then turn that information into safer practice. It typically combines incident reporting, risk management, patient feedback and quality improvement tools in one healthcare grade platform.
With the right risk, safety and quality healthcare software, organizations across the Middle East and Africa can:
- Record incidents, near misses and unsafe conditions in a structured way
- Understand underlying risks and trends using dashboards and analytics
- Manage investigations, action plans and follow‑up
- Provide assurance to boards, regulators and ministries that issues are being addressed
RLDatix provides healthcare risk, safety and quality management software that is designed specifically for hospitals, health systems, ministries and private providers across the region. It helps teams move from spreadsheets and standalone tools to an integrated healthcare risk management software platform.
In the Middle East and Africa, RLDatix offers a connected risk, safety and quality solution under the DCIQ platform and related solutions. At a high level these include:
- Capture and reporting – DCIQ Event Reporting to capture incidents, near misses and unsafe conditions
- Learning and review – Safety Learnings and Mortality Review to analyze events, share lessons and review deaths in a structured way
- Risk and assurance – Enterprise Risk Management to manage organizational risks and controls
- Feedback and claims – Patient Feedback and Claims to manage complaints, compliments and legal claims in one place
- Alerts and policy – Safety Alerts and Policy Management (PolicyStat) to distribute critical alerts and keep policies controlled and easy to access
Together, these solutions help healthcare teams move from insight to action – connecting event reporting, investigation, risk, feedback, claims, alerts, improvement initiatives and policy into a single healthcare risk management platform.
RLDatix is built for a wide range of healthcare organizations across the Middle East and Africa, including:
- Public and private hospitals and health systems
- Government healthcare bodies and ministries of health
- Private healthcare providers, group operators and specialty networks
- Wider healthcare organizations delivering acute, community, mental health or primary care services
The software supports leaders, risk and quality teams, frontline clinical teams and operational managers seeking more effective healthcare technology solutions for the Middle East and Africa.
Whether you operate a single facility or a complex, multi‑site or fast‑growing network, RLDatix provides patient safety, risk management and quality management solutions for hospitals, designed to adapt and scale with organizational growth and evolving healthcare needs.
Healthcare organizations choose RLDatix because it combines:
- Expertise in healthcare safety and risk – RLDatix is a specialized provider of healthcare safety and patient safety solutions, rather than a generic IT vendor.
- Global experience with local presence – RLDatix supports more than 10,000 organizations globally (if approved for the page), including hospitals, health systems and ministries, with growing footprints in the Middle East and Africa.
- Connected operations – A single platform links safety, risk, quality, policy, feedback, claims and clinical data, rather than leaving teams with disconnected tools.
- Proven healthcare risk management provider – Our solutions are used for incident reporting, healthcare risk management, policy management, feedback and clinical data management around the world.
For organizations looking healthcare governance tools from a trusted partner, RLDatix Middle East provides a clear roadmap to safer, more reliable care.
RLDatix supports healthcare compliance by strengthening policy management, governance and risk visibility rather than focusing only on tick‑box checklists.
With Policy Management (PolicyStat) and Enterprise Risk Management for healthcare, organizations can:
- Keep policies and procedures in one controlled, searchable system
- Use workflows, approvals and review reminders to keep documents up to date
- Provide audit‑ready evidence of who owns each policy, when it was reviewed and how it is communicated
- Link key risks, controls and actions to standards and internal assurance frameworks
This combination of healthcare compliance policy management and enterprise risk management tools helps boards and regulators see that safety, quality and compliance are being actively governed.
RLDatix supports clinical data management by protecting access to critical information during large‑scale change, such as EHR projects and system upgrades.
Through our Clinical Data Management solutions – Data Migration, Data Archiving and Data Resilience – organizations can:
- Plan and deliver safe EHR data migration so essential clinical data moves cleanly into new systems
- Use clinical data archiving to retire legacy applications while keeping historic patient records accessible for care, audit and medico‑legal needs
- Maintain access to near‑real‑time data during planned or unplanned downtime with data resilience healthcare capabilities
Together, these solutions provide robust data migration healthcare support, downtime resilience and long‑term archiving, helping providers maintain continuity of care and reduce operational and clinical risk.
RLDatix does not use one‑size‑fits‑all pricing. The cost of healthcare software depends on:
- The size and complexity of your organization
- Which safety, risk, feedback, policy, clinical data or workforce solutions you need
- The number and type of users
- Implementation, integration and regional requirements
Because of this, pricing is always discussed in context.
The best next step is to book a demo or contact the RLDatix Middle East team. We can then understand your priorities and provide a tailored proposal.
Book a Demo
See why RLDatix is a trusted partner for more than 10,000 organizations around the world.
Support
The RLDatix support team is made up of experienced staff committed to providing our customers with the best possible service and ensuring you get maximum efficiency out of our products.

