SERVICES

Reach new heights with RLDatix Success Plans


Our Success Plans give you everything you need to make sure you're getting the most out of your investment.

The sky's the limit

All of our customers receive the Signature Success Plan, which includes RLDatix's exceptional product support, regular product updates & access to HUB.

Every healthcare organization has different timelines and approaches. Our new Premier 100 and Premier 250 Success Plans offer more personalized support with our Remote System Optimization service to help you accelerate your results and realize the full potential of your system.

Compare Success Plans

  Signature Premier 100 Premier 250
Remote System Optimization   100 hours 250 hours
System Health Check  
Annual System Admin training refresher  
Software update services  
Software Support and Maintenance
Access to product updates
HUB Access
Support SLA guarantees    
Palooza Fees apply 1 pass 3 passes or 1 pass including travel costs
Disount on additional passes   10% 10%
Rewards Earn points for participation 2,500 bonus points 10,000 bonus points
Internal hospital marketing services  
Discount on additional services   5% 10%
Access to product advisory initiatives    
Annual, onsite strategic planning session    

Some restrictions apply. See our Terms and Conditions for additional details.

Elevate your success with Remote System Optimization

Work one-on-one with an expert from the RLDatix team who understands your goals. The Premier 100 Success Plan includes enhanced support from a Remote System Administrator (RSO) who will configure your system. Premier 250 builds on that plan with additional hours with your RSO and more hands-on guidance.

The software is fantastic. It will make your life easier in managing your events within your organization.

Ailish Wilkie

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