Investigations
Investigate, prioritise and address systemic issues to reduce risk
Give your staff the insight they need to make improvements, reduce risk, and deliver safer care by conducting deep-dive investigations to understand the root causes and underlying issues related to adverse events, near misses, and unsafe conditions.
Evidence‑led insights for smarter investigation
Identify and create learning opportunities by drawing on evidence-based data and a library of potential solutions to make changes that reduce risk. Use pattern and trend analysis tools to identify and focus on what events you need to investigate and business Intelligence analytics to help you uncover issues causing adverse events.
Collate investigation processes
Access analysis tools including 5-Whys and process mapping – to identify underlying causes. Standardise investigation workflows with review-focused layouts, using tools that encourage insight and understanding of contributing factors. Employ multiple investigation methods as needed to make sure the most relevant questions are asked and issues addressed.
Draw on data from relevant sources to support investigations
Push events for investigation straight from the Capture modules, with automated flagging of serious events that require early and comprehensive attention. Integrate your patient, staff and medical data from multiple systems in support of investigations.
Continuous improvement towards future prevention
Identify underlying factors, frequent modes of failure, and new opportunities for improvement across the organization. Create custom reports for committee meetings, hospital executives, managers, teams, and more. Continuously share and learn from RCAs to drive system improvements and prevent future safety events.
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