Committed to supporting you: visit our COVID-19 Resource Library >

COVID-19 Resource Library

Now, more than ever, we are committed to supporting you in providing better, safer care. Collectively, it is our responsibility to help our global community mitigate the spread of COVID-19. We know that it is not only patients that require safer care but our healthcare workers who are putting themselves – and their families – at risk daily.

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Educate yourself

With the pandemic threat continually evolving, we are learning new things about COVID-19 on a daily basis – how it spreads, the importance of social distancing to help “flatten the curve,” and how to avoid misinformation that may increase your risk. To ensure you have access to the latest and most accurate information, and to help all of us navigate this uncertainty, here are some resources you can utilize.

“This is the defining global health crisis of our time. The days, weeks and months ahead will be a test of our resolve, a test of our trust in science and a test of solidarity.”

Dr. Tedros

Director - General World Health Organization

World Health Organization (WHO)

Centers for Disease Control and Prevention (CDC)

Government of Canada Public Health

US Department of Health & Human Services (HHS)

American Society for Health Care Risk Management (ASHRM)

American Hospital Association (AHA)

The Joint Commission

Institute for Healthcare Improvement (IHI)

National Institutes of Health (NIH)

RLDatix can help

All of us at RLDatix are grateful for the hard work and sacrifices you and your team are making during this unprecedented time. To help you with your COVID-19 efforts, we have created a variety of tools for you to utilize, including:

  • COVID-19 incident form templates for patients and staff. These templates were developed using guidelines from the CDC, NHS, Government of Canada, and the Australian Government Department of Health.
  • Guides for setting up the incident form in your system – whether you’re an RL6, DatixWeb or SRM user. For RL6 users, we have also developed a COVID-19 incident form icon.
  • A complimentary library of COVID-19 policies that can be implemented immediately. This library can be accessed here.

To access these resources and more, please click on the corresponding tiles below.

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Can’t find what you’re looking for or need help, contact us

RLDatix software can support your COVID-19 efforts

Right now, we know you’re focused on ensuring that you have the right response plans in place and are executing them at the appropriate time to deter risk. To help alleviate some of the challenges you may be facing, here are some tools, that you may already have, that can help you continue your safety efforts.

  • Patient Safety: Collect and analyze COVID-19 events for patients and employees to help your organization make faster risk mitigation decisions to minimize risk.
  • Evaluation: Conduct investigations using a highly structured systemic approach in understanding what and why things went wrong and build corrective action plans to reduce future occurrences.
  • Policies: Update policies and procedures that are inclusive of CDC recommended, COVID-19-relevant guidelines such as hand-hygiene, quarantine, personal protective equipment (PPE), training, and travel to inform and protect patients and healthcare workers.
  • Infection Surveillance: Help your clinical staff save the much-needed time they need to focus on the prevention of COVID-19 by efficiently and effectively identifying early warning signs, track infection rates, and deliver optimal clinical care throughout your environment.
  • Staff Management: Provides central recording of current staff immunization records and rates, records staff biologic exposures and incident analysis for OSHA and MOL (Ministry of Labour) mandated safety improvement, alerts staff immunization due dates, and supports annual Immunization campaign projects.
  • Reporting & Analytics: Identify trends and prioritize risk using customizable dashboards and real-time analytics to drive interventions that impact your COVID-19 patient safety initiatives.
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Learn how other RLDatix customers are combating COVID-19

Connect with over 6000 of your patient safety colleagues from across the globe. Join the COVID-19 conversations on HUB to share and learn in a safe and trusted space.

Please note: HUB is for RLDatix customers only

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RLDatix COVID-19 Business Continuity

RLDatix is committed to the safety and well-being of our team, customers, partners and the local communities in which we live and work. In light of the ever evolving COVID-19 pandemic, we have moved the RLDatix team to remote work and implemented a non-essential travel policy for the foreseeable future.

Given our global nature, we have strong collaboration technologies in place allowing the RLDatix team to work remotely without interruption. We will continue to leverage these tools to ensure continuity for our customers and partners.

RLDatix continues to monitor the situation daily, relying on credible sources of information such as the World Health Organization (WHO) and local health authorities. We are providing our global staff with regular updates and access to educational resources.

As we all navigate through this uncertain landscape together, please rest assured that RLDatix is focused on continuing to provide excellent service to you―our customers. We are confident that we have the appropriate measures and tools in place to ensure ongoing business continuity.

We’re here to help

Complete the form below and a member of the RLDatix team will follow-up with you.