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RLDatix Support is available during regular business hours

RL6, Dweb, DCIQ, SRM, PolicyStat, PolicyMedical & RiskMan customers: Admins who already have a HUB account can report issues directly  

SupportHUB



Knowledge base

Get help on the go with articles from RLDatix experts

RL6, Dweb, DCIQ, SRM, PolicyStat, PolicyMedical & RIskMan customers: Ask your question, no account needed. 




HUB

Join our global community

RLDatix HUB is where healthcare professionals go to learn and grow





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COVID-19 Resource Library

Now, more than ever, we are committed to supporting you in providing better, safer care. Together we can reduce the spread and impact of COVID-19 for patients, families and healthcare workers.



Download Resources

Educate yourself

Share best practices and resolve day-to-day issues in real time with help from fellow professionals on the frontlines. 

Save time by submitting technical and product issues while receiving ongoing support from RLDatix Business and Technical Support Services. 

Learn on the go with access to hundreds of articles, videos and trainings created by RLDatix technical experts. 

RL6, Dweb, DCIQ, SRM, PolicyStat, PolicyMedical & RIskMan customers: Login for HUB

Participate. Earn. Redeem.

Complete challenges on HUB, earn points and use them to redeem rewards. The more points you earn, the higher you progress in your tier, and the more benefits you can access.

Register for HUB or Login

Star Fan
Dot Icon here HUB access
Advocate Advocate
Dot Icon here HUB access

Dot Icon here Invites to exclusive customer-only webinars
Influencer Influencer
Dot Icon here HUB access

Dot Icon here Invites to exclusive customer-only webinars

Dot Icon here Exclusive access to branded swag items

Dot Icon here Invitations to special RLDatix events

Dot Icon here 5% discount on additional services
Champion Champion
Dot Icon here HUB access

Dot Icon here Invites to exclusive customer-only webinars

Dot Icon here Exclusive access to branded swag items

Dot Icon here Invitations to special RLDatix events

Dot Icon here Participation in MVP Summit with the senior leadership team

Dot Icon here 10% discount on additional services
HUB Access
Dot Icon here
Dot Icon here
Dot Icon here
Dot Icon here
Invites to exclusive customer-only webinars
Dot Icon here
Dot Icon here
Dot Icon here
Exclusive access to branded swag items
Dot Icon here
Dot Icon here
Invitations to special RLDatix events
Dot Icon here
Dot Icon here
Participation in MVP Summit with the senior leadership team
Dot Icon here
Discount on additional services
5%
10%

There are many different ways to earn points. And the best part? It’s easy.

Community participation

Contribute to discussions on Community and automatically earn points. Share best practices, help your peers, ask your own questions and much more.

Content creation

Share your organisation’s successes through a webinar, blog post, case study or other channel. 

Reference calls

Discuss your RLDatix experience with current and prospective customers. 

Feedback sharing

Help us improve your experience with RLDatix through surveys, research calls and beta testing. 

Social challenges

Complete questions and tasks that help us and your peers get to know you.

Redeem your points for great perks

Palooza pass

Get your registration to our annual global User Group Conference covered, along with flights & accommodations once you’ve earned enough points!

Branded swag pack

A collection of branded items such as pens, notebooks, water bottles etc. for organisational giveaways, events and staff.

Service credit

This credit can be used towards customer services including training, forms and report design or Health Check services.

Charitable donation

RLDatix will donate to a registered charity of your choice.

Additional licenses (only RL6 users)

Redeem for a file manager, admin lite or an administrator license within the system.

Idea Portal - Have an idea for one of our products?

 

RL6, Dweb, DCIQ, SRM, PolicyStat, PolicyMedical & RIskMan customers