Customer Support

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Contacting Customer Support

At RLDatix our support teams are divided into three specialised groups to provide you with the most efficient assistance.

Governance, Risk & Compliance Support

For products including DatixCloudIQ, PolicyStat, RL6, RiskMan, and OneSource, please connect with our GRC support team. We are dedicated to addressing your governance, risk, and compliance-related concerns promptly.

GRC Support

Workforce and Operations Support 

For products such as Optima, RosterOn, Loop, Datahub, SafeCare, BankStaff, Activity Manager, RosterPerform, Allocate Cloud, Biometrics, and Employee Online Mobile (EOL), please reach out to our WFO support . We are here to assist you with workforce and operational queries, ensuring seamless operations for your organisation.

WFO Support

DatixWeb Support

Queries related to DatixWeb should be directed to our support team via PowerHealth for specialised assistance.