We’re here to help
raise the standard
of care… everywhere

We’re here to make a difference. RLD stands for the “Real-Life Decisions” that drive the health of healthcare

AI-Powered Platform

AI-powered insight that helps you raise the standard of care

Introducing RLD360TM

Provider Management & Satisfaction
Safety
& Risk Management
Standards & Regulatory Compliance
Data Availability & Insights
Patient Experience & Growth

Introducing RLD360TM

Your trusted partner for safer, better care

10,000+ organizations worldwide

We support more than 10,000 healthcare organizations across the globe, delivering proven results at scale.

#1 in KLAS for customer satisfaction

Recognized as “Best in KLAS,” our solutions reflect a deep commitment to client success, earning top honors in 2025.

100% of top U.S. health systems

The best healthcare organizations run on RLD, including 100% of US News and World Report’s Top Health Systems.

Our Customers

The top healthcare delivery systems run on RLD

Nurse measuring patient's blood pressure

Duke Health boosted reporting volume from 1,900 to 2,300 events per month — a 21% increase in just three years with RLD.

Novant Health cut costs, reduced claims lag and improved data integrity with RLD, improving performance across the system.

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Mercy Health increased event reporting month over month with RLD, creating greater visibility and continuous improvement.

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Saint Francis Health System improved collaboration across departments with RLD, strengthening medical staff operations.

Methodist transformed its clinical, financial and operational performance with RLD through continual compliance.

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Kaiser Permanente modernized its document management with RLD, creating a more structured and scalable system.

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University Hospitals partnered with RLD for its aligned mission, vision and safety priorities — a key factor for their leadership team.

What healthcare leaders are saying

"When you put the patient at the center of everything you do, it’s got to be about quality, safety and high-reliability at the very foundation.”
Dr. Michael Chang Chief Physician Executive and System Chief Medical Officer
USA Health
"We want to partner with somebody who’s thinking every day about how we can become safer and higher quality for our patients.”
Dr. Terry Fairbanks Human Factors Engineer | Emergency Physician | Chief Quality and Safety Officer
Medstar Health
"It’s all levels of the organization that have to understand it and be excited about it and work toward it and be incentivized to do it. It’s a lot of work, and it’s the only path forward.”
Dr. Danielle Sheurer Chief Quality Officer
MUSC Health
"We should never be satisfied with the status quo. We have a responsibility to work with our professional colleagues, nurses, physicians, pharmacists, as we collectively try to make medicine kinder and safer.”
Dr. Gerald Hickson Professor of Pediatrics | Founding Director for Patient and Professional Advocacy
Vanderbilt Health

FAQs

Healthcare risk management software helps hospitals and health systems identify, assess, and reduce risk across clinical and operational environments. It encompasses patient safety software for reducing harm, incident management tools for capturing and learning from events, and healthcare compliance software to ensure ongoing alignment with regulatory standards and accreditation requirements.

Together, these capabilities give risk and quality teams the tools to protect patients, staff, and the organization — supporting a culture where safety and accountability are embedded into everyday workflows.

RLDatix supports patient safety from event capture through to systemic improvement. Incident reporting in healthcare is made simple with intuitive forms that encourage timely, accurate reporting. Once an event is logged, root cause analysis healthcare tools help teams understand what went wrong and why — enabling preventative action rather than reactive response.

Risk registers give a forward-looking view of emerging threats, while safety culture features like safety huddles and real-time feedback loops build the habits and behaviors that reduce harm over time. The result is measurable improvement in patient outcomes across the organization.

RLDatix 360 is a unified healthcare software platform that brings together every dimension of organizational performance in one connected environment. It includes solutions for safety and risk management, compliance and policy management, provider lifecycle management, patient experience, workforce management, and a dedicated data and insights layer that surfaces analytics across all modules.

As a healthcare analytics platform, RLDatix 360 eliminates data silos and gives leadership a single source of truth — enabling better decisions, faster improvement cycles, and greater accountability at every level.

RLDatix is purpose-built healthcare software for hospitals, health systems, integrated delivery networks (IDNs), and ambulatory care organizations. The platform is designed to meet the demands of complex, multi-site environments — providing health systems software that scales with the organization while maintaining configurability at the local level.

Whether you operate a single acute facility or a large enterprise network, RLDatix delivers the risk management, compliance, and safety capabilities needed to protect patients and drive continuous improvement across every care setting.

RLDatix is a specialist healthcare risk management provider with decades of experience helping healthcare organizations reduce harm and demonstrate compliance. The platform combines deep clinical and operational expertise with a scalable, modular architecture — so organizations can start where they need to and expand over time.

Because all solutions are integrated within one platform, data flows freely across risk, compliance, workforce, and patient experience, giving teams a connected view that siloed tools simply cannot provide. Thousands of healthcare organizations worldwide trust RLDatix to deliver proven, measurable outcomes.

RLDatix healthcare compliance software gives organizations the structure and visibility needed to stay ahead of regulatory obligations. Policy management tools ensure the right policies are created, reviewed, distributed, and acknowledged on schedule — while audit management healthcare features streamline internal audits and track corrective actions through to resolution.

The platform supports alignment with major regulatory frameworks and accreditation standards, helping teams demonstrate readiness at any time, not just during inspection cycles. By centralizing all compliance activity in one place, RLDatix reduces the administrative burden and provides clear evidence of a well-governed organization.

Data is at the core of the RLDatix platform. Healthcare analytics capabilities aggregate information across safety events, compliance activity, workforce, and patient experience — making it readily available to the people who need it, when they need it.

Dashboards and configurable reports turn raw clinical data management into meaningful insight, enabling leaders to identify trends, prioritize risk, and track the impact of improvement programs over time. Rather than relying on periodic snapshots, RLDatix gives organizations a continuous, real-time picture of performance — supporting a proactive, evidence-based approach to healthcare improvement.

RLDatix operates an enterprise pricing model tailored to each organization’s needs. Healthcare software pricing is determined by a number of factors including the size and complexity of your organization, the modules you require, and the number of users.

There is no one-size-fits-all price list — instead, our team works with you to understand your requirements and build a proposal that reflects the value you need. The best way to get a clear picture of risk management software cost for your organization is to request a demo, where we can walk you through the platform and discuss a solution that fits your budget and goals.

Book a Demo

See why RLD is a trusted partner for more than 10,000 organizations around the world.

Need Help?

The RLD support team is made up of experienced staff committed to providing our customers with the best possible service and ensuring you get maximum efficiency out of our modules.